What ID do I need to collect a Hermes parcel?
You should ensure you have at least one of the following forms of ID, driving license, utility bill, mobile phone bill, wage slip, bank statement, credit/debit card, passport, cheque book.
The ID must have the same first and surname as that used to make the order with the online retailer..
What do I do if my Hermes parcel is not collected?
To find your nearest ParcelShop click here. So your courier doesn’t make the journey for your collection, please get in touch and we’ll let them know that they can cancel their collection attempt and also sort out your refund of the difference in charge. Can my courier come back?
How do I get Hermes to collect a parcel?
How to book a courier collectionEnter the postcodes you’d like to send your parcel from and to.Tell us your parcel’s weight.Choose standard delivery.Select courier collection.
How much does it cost to send a Hermes parcel?
PricingWeightParcelShop Drop-offCourier Collection0-1kg Medium£3.38£3.811.01-2kg Medium£3.38£3.812.01-5kg£4.69£5.455.01-10kg£6.19£6.553 more rows
How do I speak to someone at Hermes UK?
To speak to Hermes on the phone, call 0330 333 6556.
How do I ship with Hermes?
Send a parcel in 6 easy stepsStep 1: Price. We need some basic information so we can get you a price to send your parcel: … Step 2: Contents. On this step we’ll ask you for some more information about your parcel, including: … Step 3: Cover. … Step 4: Delivery. … Step 5: Log in. … Step 6: Method.