How Do I Manage My Sky Package?

Can I downgrade my Sky package online?

Re: Can’t downgrade package online Please also enable removal of boxsets online.

This can at present only be changed by calling and the helpline is only for vulnerable people..

Where do you find your Sky iD and password?

Sky iD lets you sign in to all Sky’s online services. It consists of your email address (or username for accounts created before 9 June 2016) and a password. > Create a Sky iD now – you’ll need your account number, viewing card number or the last 6 digits of the bank account number used to pay for Sky.

When you cancel Sky what happens?

Final bill. Sky payments are taken a month in advance, so you might still be billed for the full month ahead after your service has been cancelled. Once your service has ended, any credit on your Sky account will be put back in your bank account after 45 days.

Do you have to return sky box when you cancel?

You need to return your equipment within 60 days of your service(s) ending, or within 30 days if we’ve cancelled your services because you’ve fallen into debt – although sometimes we might ask you to return it sooner.

Is there a free phone number for Sky customers?

Sky Talk or Mobile customer? Great, any calls to our contact centres are free. 0800 and 0808 (Freephone) – Free from both landlines and mobile phones. …

How do I cancel my Sky package?

How do I cancel? Sky customers can cancel by calling 03442 41 44 14 or using the chat function on the website. They can also write to Sky Subscribers Services Ltd, PO Box 43, Livingston, West Lothian, EH54 7DD. Those writing will need to provide their name, address, postcode and telephone number.

What is sky box sets on my bill?

Sky Box Sets is a feature of the Sky Signature package which gives you unlimited, on demand access to 500 different series.

Can you cancel Sky Sports at anytime?

You can cancel the package at any time, though you’ll still get the service for the remainder of the month. The only stipulation is you can’t cancel on the final two days of the month, or you’ll pay for the next month.

How do I change my Sky package?

Go to My Sky on TV or Broadband & Talk (depending on what you want to amend) and sign in. Then select the product you would like to remove from the Your Package section. Just follow the links to make the changes.

How do I manage my Sky package online?

Go to TV or Broadband & Talk in Manage, depending on the product you want to remove, and sign in with your Sky iD (if you’ve forgotten your Sky iD, you can reset or retrieve your details online.) Select from the Manage my TV package, Manage my Broadband or Manage my Talk tiles.

How do I find out my Sky package?

Press Home on your Sky Q remote and select My Account.Select Bills, then enter your Sky TV PIN.Scroll up and down to view previous and future bills or select any tile to view the bill breakdown.

How do I downgrade my Sky TV package online?

Re: How to downgrade TV package online Sadly you can’t do it online. You can phone. Ignore the message wait on the line when you are promoted say technical or cancel and you will get through.

How long do Sky give you before they cut you off?

50 daysOnce an account is restricted, you have 50 days to pay the outstanding balance before the account is cancelled, early termination charges are added and we pass your debt on to a Debt Collection Agency.

How can I get a better deal from Sky?

16 top Sky haggling tipsDo a channel audit. … Timing is crucial. … Benchmark the best deal. … Tell ’em you’re happy with Freeview. … Use Sky’s price promises against it. … Get through to the retentions department. … Use charm, chutzpah, cheek… and a smile. … Use the phrases that pay.More items…•

How much is Sky Sports a month?

Standard pricing £30.00 per month* + Sky Entertainment = £55.00 per month for the ‘Complete Sports Pack’ with Sky Entertainment – or £40.00 per month when you choose your channels.

How do you cancel sky without calling?

Say that you want to cancel. Inform the Sky representative via live chat that you would like to cancel your Sky account. The operator you speak to may ask you to speak to him over the phone. You should be able to cancel via Live Chat without a telephone call.

Can I change my Sky package mid contract?

Unfortunately if you are mid contract on a Sky TV deal you won’t be able to switch without penalty. This means paying out the rest of your contract. Even if you’re still tied into a contract though it may be worth calling Sky up to see if you can negotiate a slightly cheaper deal.

What is Sky signature pack?

Sky Signature is our new TV base pack, which includes over 300 channels (+100 additional to Freeview), over 40 catch up channels and 500 box sets.